Sky TV has outsourced the Sky customer experience

I have just tried to speak to a manager/supervisor at Sky. I have been told there I cannot speak to a manager as there is nobody available.

I did try to leave a message for a Sky manager to phone me but was told that I cannot leave a message and I must email Sky.com.

The lady did mention, they do not work for Sky and part of TSC http://www.herotsc.co.uk/ they are Sky’s outsourced call centre.

The Sky Installations  department is outsourced and Sky’s call centre is outsourced no wonder  I am having a bad Sky customer experience.

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About skyinstallations

One Unhappy Sky Customer , who wants Sky to fix the damage they have caused.
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