Monthly Archives: November 2010

Sky Outsourced Call Centre Phone Call

Just recieved a call from the Sky outsourced call centre asking me if their installation team had come to my property to do the follow up repair? I did say I was hoping Sky could tell me when the installation team was … Continue reading

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Sky Customer Experience So Far

  The Sky installation installers turned up unannounced on saturday morning , no telephone call or letter from the Sky. The installers had not been briefed on what they needed , to fix and did not have the tools or materials (bath stone )in organised … Continue reading

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Sky TV has outsourced the Sky customer experience

I have just tried to speak to a manager/supervisor at Sky. I have been told there I cannot speak to a manager as there is nobody available. I did try to leave a message for a Sky manager to phone me but … Continue reading

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Sky Installations team customer experience

I left messages with the Sky installation company , on the first telephone call I was told somebody would phone me on the 23 September. No phone call on that day. I phoned sky again on the 28th of October and … Continue reading

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